Business Environment Challenges

A medical provider in Houston, Texas that has multiple locations and more than 500 employees, needed an economical way to track, print and scan its patient records while keeping them secure and HIPAA compliant. Additionally, the need for frequent printer supply replacements kept service expenses high.

Like many other organizations within the healthcare industry, this healthcare organization had a committee studying ways to reduce print and document management costs. That committee reached out to the Tech Wise Solutions (TWS), a trusted office technology partner who they hadn’t worked with in the past, for a Sharp solution to resolve its current print management challenges.

Technology Solutions

Having heard of Sharp’s lower cost of ownership, the committee strongly considered Sharp from the start. It focused on Sharp’s new line of monochrome printer and multifunction printers (MFPs) that offered a much lower cost of ownership than previous models the healthcare organization had deployed.

The healthcare organization began first by testing the proposed models in their testing center. During weeks of testing, the proposed models met or exceeded their requirements for its healthcare facilities. More importantly, the MFPs and printers integrated and performed flawlessly with the organization’s internal software as well as integrated PaperCut™ technology, which allows for tracking of print job activity and better security.

After testing was completed, TWS installed 19 Sharp monochrome multifunction printers (MFPs) with PaperCut technology. They also installed 24 desktop printers that replaced some of their current fleet.

Proven Results

Overall, the healthcare organization has significantly lowered its cost of printing. In fact, over a 12-month period, the Sharp MFP changes have resulted in a total savings of nearly $17K. Additionally, the common supplies for Sharp MFPs and printers have simplified the managing of toner and other maintenance. Using PaperCut, employees at the healthcare organization have also decreased their printing volume, and as a result the organization is more environmentally friendly.

“Their organization is now saving thousands of dollars per year with their new document technology solution,” says Brian Dye, President of Tech Wise Solutions.

Since these installations, the healthcare organization plans to continue to work with Tech Wise Solutions to make additional changes in the future to streamline the process even more.